The Information Technology Directorate is looking for a high-performing individual to join our team as a Linux Systems Administrator (Infrastructure Analyst II). | | Key Responsibilities | - Manage and maintain Red Hat Linux servers in a large-scale enterprise environment. | - Implement, and maintain Ansible playbooks and automation scripts to streamline infrastructure provisioning and configuration management tasks. | - Implement and maintain VMware virtualization technologies, including vSphere and vCenter. | - Troubleshoot and resolve complex technical issues related to Linux servers, network infrastructure, and virtualization environments. | - Document system configurations, processes, and procedures to ensure knowledge sharing and best practices. | - Take ownership of technical problems and see them through to resolution, using an advanced knowledge level of established standards, practices, and procedures. | - Provide support for all NNSS systems and technologies. | - Troubleshoot and identify technical issues needed in existing applications to meet changing user requirements. | - Create documentation for change management, system security baselines, SOPs, and peer training. | - Provide support to Data Center environments including site recoverability of the primary data center. | - Monitor and diagnose systems performance issues, providing suggestions for ways to increase performance and throughput. | - Provide server support to include installation, configuration, troubleshooting, repair and daily operations. | - Respond to Help Desk requests to support and troubleshoot workstation and server related problems. | - Support the consistent and effective implementation of new or changed IT services, architectures, technology, processes, information, and metrics. | - Perform other duties assigned by Management.
The Information Technology Directorate is looking for a high-performing individual to join our team as a Senior Systems Administrator (Senior Infrastructure Analyst). | | Key Responsibilities | - Review and recommend automation products for MSTS’s use across unclassified and classified system and remote site environments. | - Take ownership of technical problems and see them through to resolution, using an advanced knowledge level of established standards, practices, and procedures. | - Provide IT support for Server Operating Systems, including the maintenance of systems: including but not limited to rack mount servers, storage, switches, and Server blades and Chassis. | - Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements. | - Assume responsibility for complete lifecycle of infrastructure systems including design, builds, post installation support, and deployments. | - Provide backup and second level coverage to Technical Support Representatives as assigned. | - Document adjustments made to hardware and software as well as provide documentation for new systems as needed. | - Provide support to Data Center environments including site recoverability of the primary data center. | - Monitor System performance and System maintenance work as assigned. | - Perform within change control and ticketing system environment. | - Review or prepare requisitions for acquisition of server and storage related equipment, software, and cable installation. | - Support installation of server hardware, software analysis, and resolution, and wiring. | - Monitor systems performance, capacity, and recommend modifications or enhancements. | - Prepare course material and provide formal and informal training on related systems equipment and software. | - Prepare procedures, documentation, and activity reports. | - May respond to Help Desk requests to support and troubleshoot workstation and server related problems. | - Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure. | - Perform other duties as assigned by Management.
MSTS is seeking a Cyber Security Analyst II - Security Engineering who possesses the knowledge, skills, and abilities required to perform Cyber Security operations within an enterprise environment. | | Key Responsibilities | - Assist in researching, compiling, and analyzing technical data. | - Assist the ISSM and ISSOs with the execution of their assigned duties. | - Assist senior Cyber Security staff with the design of networks and systems with a security focus, ensuring systems are developed in accordance with federal law, customer requirements, certification and accreditation requirements, and industry best practices. | - Validate the functionality of security tools within the environment. | - Support design/deployment/maintenance of new and existing security infrastructure capabilities. | - Conduct a variety of Cyber Security policy compliance tasks such as discovering unauthorized devices, conducting site surveys for non-compliance, and ensuring network access requirements are met. | - Scan network devices for vulnerabilities and configuration baseline compliance and report findings. | - Review Cyber Security threat information and assists with mitigating vulnerabilities identified. | - May monitor intrusion detection/prevention systems (IDS/IPS), Security Event and Incident Management (SEIM) tools, endpoint security tools, email gateways, firewalls, network infrastructure and other appliances for security issues. | - Use established standards, practices, and procedures as well as an increasing technical knowledge to solve problems and complete projects. | - May conduct forensic software and hardware validations. | - Conduct Cyber Security Supply Chain Risk Management (C-SCRM) reviews of vendors and equipment. | - Identify, reports, and assists in the remediation of Cyber Security threats and vulnerabilities. | - Perform related work as assigned by Supervisor.
MSTS is seeking an experienced candidate for a Senior Splunk Engineer. The Senior Splunk Engineer will play a critical role in safeguarding company infrastructure from cyber threats and attacked by delivering innovative solutions which enhance the capabilities of the Cyber Security section to detect and identify threat activity and system intrusions. The position is responsible for a range of Splunk development and configuration activities including system deployment, Splunk app implementation, data onboarding, and other Splunk integrations. | | Duties and Responsibilities | - Assist in managing the organization's Splunk environment providing fundamental knowledge of the Splunk license manager, indexers, and search heads. | - Conduct a range of Splunk development and configuration activities including system deployment, Splunk app implementation, data onboarding, and other Splunk integrations. | - Mature and maintain premium Splunk applications to include Enterprise Security, SOAR, & ITSI, as well as research new applications to modernize the deployment. | - Develop SOAR playbooks to minimize security incident response time and develop advanced techniques to identify and mitigate vulnerabilities. | - Collaboratively design and implement custom Splunk solutions which satisfy project requirements. | - Use established standards, practices, and procedures as well as an increasing technical knowledge to solve problems and complete projects. | - Review current Cyber Security threat information and assist the Threat Evaluation Team with mitigating vulnerabilities identified. | - Collaborate with other outside Cyber Security interests such as Counterintelligence, other DOE sites, US CERT, and law enforcement. | - Assist with data calls, FISMA reporting, compliance scanning and reporting, continuous monitoring, and compiling reports for auditors. | - Perform other duties assigned by Management.
The IT Help Desk is seeking an IT Support Specialist II to provide Tier 2 support for the NNSS, including investigating elevated issues and supporting MacOS. | | Key Responsibilities | - Provide support for hardware, software, or network installation, which may include: | - Installing and upgrading hardware and software. | - Disassembling equipment for relocation. | - Serving as a single point of contact for clients to report equipment and software malfunctions. | - Performing client call backs. | - Conducting customer satisfaction surveys. | - Analyzing and resolving problems. | - Assisting users in running management applications and systems. | - Monitoring the operation of computer hardware or software. | - Developing or modifying processes and procedures to solve complex operating system problems. | - Diagnosing of Printer related issues. | - Computer imaging (SCCM experience preferred). | - Tier 2 support: Assist Tier I personnel in solving technical problems and investigates elevated issues by confirming the validity of the problem and seeks known solutions for more complex issues. | - Specialty support may be required of Active Directory (AD), AD Group Policy Objects, Windows 10, Mac Operating Systems, Microsoft Office Suite, advanced support and setup of Microsoft Outlook. | - Vendor communication. | - Perform other duties assigned by Management.
MSTS is seeking an IT Support Specialist I to join our Service Desk team. | | Key Responsibilities | - Responsible for end-user desktop and service desk support. | - Support includes, but is not limited to, the installation, operation, maintenance, troubleshooting, repairing of equipment hardware, peripherals, including printers, scanners, and multifunction devices and software commercial-off-the-shelf (COTS) and in-house applications throughout the Mission Support and Test Services organization. | - Specialty support may be required of Active Directory (AD), AD Group Policy Objects, Windows 7/10, Mac Operating Systems, Microsoft Office Suite, advanced support and setup of Microsoft Outlook. | - Perform other duties assigned by Management.
MSTS is seeking an IT Support Specialist I to join our Service Desk team. | | Key Responsibilities | - Responsible for end-user desktop and service desk support. | - Support includes, but are not limited to, the installation, operation, maintenance, troubleshooting, repairing of equipment hardware, peripherals, including printers, scanners, and multifunction devices and software commercial-off-the-shelf (COTS) and in-house applications throughout the Mission Support and Test Services organization. | - Specialty support may be required of Active Directory (AD), AD Group Policy Objects, Windows 7/10, Mac Operating Systems, Microsoft Office Suite, advanced support and setup of Microsoft Outlook. | - Perform other duties assigned by Management.
The Information Technology Directorate is seeking an innovative individual to facilitate the expanding MSTS ServiceNow environment. The development projects will demand a high degree skill communicating with customers and helping to drive improved development and customer satisfaction. | | Key Responsibilities | - Write program code from specified customer requirements, test workflows and data, observe results and correct program code to resolve any differences from specifications. | - Support existing ServiceNow applications, tasks, maintenance, and additional features that may arise. | - Complete tasks outlined in the backlog, either by customers, senior developers, or management. | - Work in an agile Scrum environment, engaging in weekly discussions with team members to effectively communicate the state of projects. | - Identify, report, and assist in the remediation of Cyber Security threats and vulnerabilities. | - Understand policies, procedures, laws, regulations, and other directives, maintain strict confidentiality. | - Communicate effectively in English, both verbally and in writing, sufficient to communicate with co-workers, customers, write clear and concise reports, gather information, and collect information. | - Perform other duties assigned by Management.
The Information Technology department is looking for an RF, Microwave, and Surveillance Technician II to join our team. | | Key Responsibilities | - Program and configure 2-way LMR radios including Harris and Motorola models. | - Climb towers and install cables, antennas, and video cameras. | - Install, test, maintain, and repair two-way radio systems and equipment including portable and mobile radios, base stations, trunked radio networks, repeaters, antenna systems, microwave links, dispatch consoles, and associated telecom equipment. | - Communicate with internal personnel, outside service personnel, equipment vendors and other government agencies to coordinate service requests, work orders, equipment evaluations, technical advice, and issues regarding radio services. | - Install and maintain DC power distribution panels, DC power plants, battery backup systems, and other forms of uninterruptible power supplies. | - Maintain, update, and upgrade customer-serviceable radio and microwave hardware, firmware, and software. | - Install, test, and repair coax, helix, and other RF cabling. | - Test, analyze, and diagnose radio systems to optimize and repair service. | - Manage, administer, and update radio server core devices and systems. | - Prepare and maintain detailed documentation of network configurations and cabling layouts, hardware equipment, etc. | - Survey outdoor cabling infrastructure, analyze engineering drawings, and design pathways to deliver analog and digital services between buildings. | - Perform other duties assigned by Management.
The IT Project Management Office is looking for a Business Process Analyst II to take on a lead role in project execution. | | Key Responsibilities | - Conduct analysis of business information systems using applied knowledge and principals (systems approach) and assists in determining appropriate solution for problems. | - Assist in collecting, assembling and analyzing requirements to meet the needs of the project. | - Assist with project documentation, the management of project schedule and budget. | - May meet with process owner and team members to ensure all requirements are met. | - Assist the organizational representative with defining requirements. | - May collect, assemble and analyze requirements to meet the needs of the organization. | - May assist with project documentation. | - May perform data entry and processes request for information through reporting capabilities. | - May coordinate or participate in project tasks, such as testing and end-user training. | - Assist with communication to all levels of the organization. | - Perform other duties other assigned by Management.
The Information Technology Directorate is seeking a high performing individual to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II. | | Key Responsibilities | - Monitor the performance of network systems and the telephony infrastructure to identify any issues. | - Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices. | - Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. | - Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. | - Promote project and team management best practices for continuous improvement. | - Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. | - Represent MSTS IT Department in a highly competent and professional manner. | - Engineer solutions in response to support requests and for improving internal processing and procedures. | - Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). | - Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. | - Respond to Help Desk requests to support troubleshooting of workstation and server related problems. | - Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions. | - Identify and report Key Performance indicators, including capacity planning. | - Provide support, mentoring, training and support of other IT Infrastructure Analysts. | - Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. | - Perform related work as assigned by supervisor under limited supervision.
The Information Technology Directorate is looking for a Data Analytics Manager. | | Key Responsibilities | - Team Leadership and Management: | - Recruit, Select, and Train employees; maintaining a safe, secure, and legal work environment; developing growth opportunities. | - Lead, mentor, and develop a team of data analysts and engineers. | - Foster a collaborative and inclusive team culture. | - Set clear goals and expectations for the team. | - Conduct regular performance reviews, provide feedback, and support career development. | - Identify opportunities for process improvements and implement best practices. | | - Data Strategy and Execution: | - Develop and implement data strategies that align with business objectives. | - Oversee the design, development, and maintenance of data pipelines, ETL processes, and data warehouses. | - Ensure data quality, integrity, and security. | | - Project Management: | - Manage multiple projects simultaneously, ensuring timely delivery and adherence to project scope and budget. | - Collaborate with stakeholders to define project requirements, goals, and deliverables. | - Track project progress and report on key metrics and milestones. | | - Technical Expertise: | - Stay current with industry trends and advancements in data analytics and engineering. | - Provide technical guidance and support to the team. | - Identify opportunities for process improvements and implement best practices. | | - Stakeholder Collaboration: | - Work closely with business leaders, product managers, and other stakeholders to understand data needs and deliver actionable insights. | - Communicate complex data concepts in a clear and concise manner to non-technical stakeholders. | - Ensure alignment between data initiatives and business goals. | | - Data Analysis and Reporting: | - Oversee the development of analytical models and dashboards to support data-driven decision-making. | - Analyze data to identify trends, patterns, and opportunities for business improvement. | - Present findings and recommendations to senior leadership. | | -
The Information Technology Directorate is seeking to hire an Oracle Fusion Developer (Principal Applications Analyst) who is a team player and has strong experience supporting Oracle Fusion and developing in Oracle APEX. | | Responsibilities | - Provide Technical support for the Oracle Fusion Suite, OIC, OAC, and Apex enhancements. | - Execute knowledge of technical principles, theories, standards, practices and procedures in software development. | - Write program code from internal specification documentation or outdated application code and prepare test plans, test data, run tests, observe results and correct program code to resolve any differences from specifications. | - Perform/assist in the administration and technical responsibility of COTS and in-house developed applications including support for users, translating business requirements into enhancements; configuring and testing changes; maintaining and monitoring system security and permissions; and coordinating activities with other team members, the application owner, and IT. | - Provide backend support of enterprise server farms that host multiple applications. | - Identify, report, and perform/assist. in the remediation of Cyber Security threats and vulnerabilities. | - Provide direction to less experienced staff. | - Lead complex projects that may involve other IT sections, other departments, and consultants. | - Serve as liaison between IT and Business Support groups. | - Coach or mentor less senior staff. | - Perform other duties assigned by Management.
The Cyber Security team is seeking a high-performing ICS SCADA Senior Security Analyst to join our team. The selected candidate will work with control system SMEs and operational staff to design, implement, and support the security of ICS networked systems. | | Key Responsibilities | - Serve as Senior Operational Technology (OT) analyst specializing in Industrial Control Systems (ICS) and (Supervisory Control and Data Acquisition) systems. | - Assist with determining the security and configuration status of OT/ICS/SCADA systems and components including system documentation, Linux and Windows operating systems, Virtual Environments, and Network Infrastructure. | - Assist in researching, compiling, and analyzing technical data pertaining to SCADA and other OT/ICS systems. | - Assist the ISSM and ISSOs with the execution of their assigned duties. | - Use established standards, practices, and procedures as well as an increasing technical knowledge to solve problems and complete projects. | - Review Cyber Security threat information and assists with mitigating vulnerabilities identified. | - Conduct a variety of Cyber Security policy compliance tasks such as discovering unauthorized devices, conducting site surveys for non-compliance, and ensuring network access requirements are met. | - Perform Security Test and Evaluations of information systems in support of a security plan. | - Write basic information system security plans (ISSPs) for OT/ICS/SCADA systems. | - Complete certification and accreditation of information systems on OT/ICS/SCADA systems and networks, assists with the completion and mitigation of security testing and evaluations results. | - Design OT/ICS/SCADA systems with a security focus, ensuring systems are developed in accordance with federal law, customer requirements, certification and accreditation requirements, and industry best practices. | - Review current Cyber Security threat information and assists the Threat Evaluation Team with mitigating vulnerabilities identified. | - Collaborate with other outside Cyber Security interests such as Counterintelligence, other DOE sites, US CERT, and law enforcement. | - Assist with data calls, FISMA reporting, compliance scanning and reporting, continuous monitoring, and compiling reports for auditors. | - Perform other duties assigned by Management.
The Information Technology Directorate is seekingto hire an Oracle Fusion Developer (Principal Applications Analyst) who is a team player and has strong experience supporting Oracle Fusion and developing in Oracle APEX with expertise in HCM and Payroll modules. | | Key Responsibilities | - Provide Technical support for the Oracle Fusion HCM Suite, OIC, OAC, Fast Formulas and Apex enhancements. | - Support Fusion Payroll, Benefits, Performance Management, Recruiting, Compensation, and Time and Labor. | - Support of enhanced pension module. | - Develop reports that pull information from the SaaS as well as PaaS databases. | - Execute knowledge of technical principles, theories, standards, practices and procedures in software development. | - Write program code from internal specification documentation or outdated application code and prepare test plans, test data, run tests, observe results and correct program code to resolve any differences from specifications. | - Perform/assist in the administration and technical responsibility of COTS and in-house developed applications including support for users, translating business requirements into enhancements; configuring and testing changes; maintaining and monitoring system security and permissions; and coordinating activities with other team members, the application owner, and IT. | - Provide backend support of enterprise server farms that host multiple applications. | - Identify, report, and perform/assist in the remediation of Cyber Security threats and vulnerabilities. | - Provide direction to less experienced staff. | - Lead complex projects that may involve other IT sections, other departments, and consultants. | - Serve as liaison between IT and Business Support groups. | - Coach or mentor less senior staff. | - Perform other duties assigned by Management.
The Information Technology Directorate is looking for a high-performing individual to join our team as a Senior Cloud Infrastructure Analyst. | | Key Responsibilities | - Implement cloud computing architecture solutions (with a focus on Azure) that address cloud security and compliance fundamentals, deployment automation and elastic sizing of environments and multi-tenant implementations. | - Create migration plans and migrate on-prem resources and workloads to Azure using infrastructure as code, and other methods, including PowerShell and Azure Command-Line Interface (CLI). | - Configure and administer Entra ID (Azure AD), identity and access management (IAM), RBAC, SSO, Security/Policies/Resource Governing/Azure Key Vault. | - Troubleshoot and resolve complex technical issues related to cloud functionality, M365, AVD, VMs (Windows, Linux), route tables, custom images, containers, performance, policies, integration and access. | - Enable DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka, and container management systems. Build and maintain CI/CD pipelines to support automated deployment of infrastructure. | - Lead pre-production readiness efforts, POCs, lab testing and knowledge transfer. Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure. | - Provide expertise in VMware virtualization technologies, including vSphere and vCenter. | - Act as a subject matter expert for Cloud Infrastructure Architecture and Cloud Adoption Frameworks, Well-Architected Framework as it relates to compute, network, storage, and native SaaS/PaaS offerings. | - Maintain overall industry knowledge on the latest trends and technology and demonstrate forward thinking around how technology can support the organizational direction. | - Perform other duties assigned by Management.
The Information Technology Directorate is looking for a high-performing individual to join our team as a Senior Cloud/Infrastructure Analyst. | | Key Responsibilities | - Implement cloud computing architecture solutions (with a focus on Azure) that address cloud security and compliance fundamentals, deployment automation and elastic sizing of environments and multi-tenant implementations. | - Create migration plans and migrate on-prem resources and workloads to Azure using infrastructure as code, and other methods, including PowerShell and Azure Command-Line Interface (CLI). | - Configure and administer Entra ID (Azure AD), identity and access management (IAM), RBAC, SSO, Security/Policies/Resource Governing/Azure Key Vault. | - Troubleshoot and resolve complex technical issues related to cloud functionality, M365, AVD, VMs (Windows, Linux), route tables, custom images, containers, performance, policies, integration and access. | - Enable DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kafka, and container management systems. Build and maintain CI/CD pipelines to support automated deployment of infrastructure. | - Lead pre-production readiness efforts, POCs, lab testing and knowledge transfer. Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure. | - Provide expertise in VMware virtualization technologies, including vSphere and vCenter. | - Act as a subject matter expert for Cloud Infrastructure Architecture and Cloud Adoption Frameworks, Well-Architected Framework as it relates to compute, network, storage, and native SaaS/PaaS offerings. | - Maintain overall industry knowledge on the latest trends and technology and demonstrate forward thinking around how technology can support the organizational direction. | - Perform other duties assigned by Management.
The Information Technology Directorate is looking for a high-performing individual to join our team as a Systems Administrator (Infrastructure Analyst II). | KeyResponsibilities | - Manage and maintain the Server Operating Systems on classified, unclassified and Azure cloud networks. | - Manage and maintain Red Hat Linux servers in a large-scale enterprise environment. | - Coordinate patching efforts and remediate cyber vulnerabilities within server systems per established Service Level Agreements (SLAs). | - Support account provisioning and management activities in classified and unclassified environments to ensure compliance with all requirements. | - Assist in writing security plans, performing certification and accreditation tests to validate security policies are in place. | - Collaborate with more experienced technical personnel on medium and high complexity projects to design, install, implement new or modify existing systems. | - Utilize PowerShell, Ansible, and other automation technologies to improve processes and reduce support efforts. | - Support deployment of projects including racking all varieties of hardware, cabling, and OS. | - Engineer solutions in response to support requests and for improving internal processes and procedures. | - Report Key Performance Indicators, including capacity planning, system health. | - Create knowledge articles and other supporting documentation as needed. | - Participate in problem management and root cause analysis as needed. | - Resolve service desk tickets as assigned and maintain 24x7 availability for monitoring of enterprise systems as required. | - Serve as an escalation resource to Help Desk for resolving escalated tickets. | - Perform other duties as assigned by Management.
The Information Technology Directorate is looking for a strong Applications Analyst II to join the Data Services team. | | Key Responsibilities | - Dashboard Development: Design, develop, and maintain interactive Power BI dashboards and reports to support business decision-making. | - Data Modeling: Create and optimize data models to ensure data integrity and performance in Power BI. | - Performance Tuning: Optimize Power BI reports and dashboards for speed and efficiency. | - Data Visualization: Utilize best practices in data visualization to present complex data in a clear and actionable manner. | - Data Integration: Integrate data from multiple sources to create comprehensive reports and dashboards. | - Quality Assurance: Conduct thorough testing and validation of reports and dashboards to ensure accuracy and reliability. | - Documentation: Maintain comprehensive documentation of all reports, dashboards, and data sources. | - Collaboration: Collaborate with cross-functional teams, including IT, business analysts, and other stakeholders, to understand and meet business needs. | - Continuous Improvement: Stay updated with the latest Power BI features and best practices to continuously improve the reporting and analytics capabilities. | - Security and Compliance: Ensure that all reports and dashboards comply with organizational data security policies and standards. | - Perform other duties assigned by Management.